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Powerful Call Center Solutions
Products for maximizing and managing call center resources including Centrex ACD reporting software, telephone call recording equipment, workforce management software, and IP ACD.
Contact Center IP-PCBX
Hermes Pro is totally multi-functional ACD system. An “All in the Box” concept linked to your network or connected to your PBX.
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Digital Loggers/Telephone Recorders
Encore integrates the latest telephone and data call recording technology in a simple, reliable and affordable PC platform package.
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MIS for Centrex ACD
Call Center
The VU-ACD/100 is a powerful Management Information System (MIS) for Centrex ACD.
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Queue Wait Time Announcer
CC Announcer is an ACD enhancement product that announces wait times to callers holding in queue for an agent.
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Hosted ACD
/PBX
Hosted ACD solution ideal for small call centers or centers with remote agents.
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Workforce Management Software
Optimize call center resources with forecasting and agent scheduling software. Designed for small and medium sized call centers.
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CallCenterStore.com
A great resource for call center products such as, headsets, training tapes, books, research reports, small phone recorders, software,
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