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Small Business Recording Solutions

 

Small enterprises can take control of their business communications with Encore Small
Business Recorder.  Wygant's new small business recording solution is flexible, accurate and reliable. Designed to assist small businesses with the evolving standards and regulations for recording, Encore efficiently addresses liability and order verification recording.

 

Features/Benefits:

 

  • Encore Small Business Recorder is affordable and can handle 4 to 48 ports
  • Instantly select calls from pre-defined filters or create your own filters using the interactive Filter Wizard
  • Operates in both a LAN/WAN environment
  • Royalty-free playback licenses and unlimited reviewing stations
  • Archive to DVD/CD-ROM. Automated tools create archived copies that include the database and playback software with no license fee
  • Hot swappable systems and components available without additional licenses
  • Monitor live calls. One Live Monitor license is included with each system
  • Simple user interface for quick and easy access to calls
  • User friendly screens
  • Locate recordings quickly by searching on any available field in the database
  • The system is built with an open, non-proprietary architecture using standard file formats and databases in simple-to-use Windows environment
  • Record 100% of your calls or a small sampling
  • Trigger recording when you need it
  • Based on your business rules, files are archived and obsolete files deleted
  • Scaleable


    Tell us about your application. Using the Encore base system and add-on modules, we can design a powerful recording system to meet all of your requirements. 

    Professional Telecommunications
    Call Center Specialists
    email:sales@ptelinc.com


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